East Stroudsburg University
University Center
East Stroudsburg, PA 18301
(570) 422-2273
(570) 422-2993 (Fax)
Director
Campus Card Center
Robert Smith
rsmith@po-box.esu.edu
(570) 422-2992
Assistant Director
Campus Card Center
Melissa Hahn
mhahn@po-box.esu.edu
(570) 422-2982
Customer Service Rep
Campus Card Center
Elizabeth Blick
eblick@po-box.esu.edu
(570) 422-2991
Office Hours:
Monday - Friday
8:00 AM - 4:00 PM |
Account Refunds
- Cash withdrawals from the eCard account are not permitted.
- Refunds of unspent funds are provided upon graduation, withdrawal or dismissal from the university.
- Students/employees must request a refund in writing or in person.
- A $10.00 processing fee will be charged when closing an account.
- We would recommend that there be no money left on the account to avoid any processing fees.
- Account closure requests will be processed within six weeks.
- Proceeds from closed accounts will be paid through the Campus Card Office and will be subject to other debts owed to the university by the cardholder.
- Refunds will be mailed to the permanent address of the cardholder. Funds remaining on the eCard account are carried forward on a semester basis as long as the student is enrolled. There is no annual fee or service charge to activate an account.
- Due to Federal law, we are not allowed to provide cash back from an eCard account, since these are pre-paid services.
Merchant Refunds
If your eCard is charged inadvertently by a cashier, you have 24 hrs. to contact the Manager of the operation. Then the balance will be adjusted.
Inactive E.card Accounts
Dormant accounts (over 120 days) are subject to a five dollar ($5.00) dollar per month maintenance fee. Upon account closure, if a refund of the balance is requested, a $10.00 processing fee will be charged.
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