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Faculty and Staff Dialing Instructions

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Dialing Instructions and Important Information

On Campus Dialing

  • To dial any number located on campus, please dial the 4-digit extension number (last four digits of the phone number.)

Local Dialing

  • The access code for local dialing (off-campus) or to dial most places within the (570) area code, is 9 - (570) xxx-xxxx. If your call doesn't go through try to  dial 9 + 1 (570) xxx-xxxx

PLEASE NOTE: You must dial the area code (570) for ALL local calls. (Some charges may apply.)

Toll-Free Dialing

  • The access code for all toll-free dialing is 9 - 1 - (toll free code) xxx-xxxx.

Long Distance

  • The access code for long distance dialing is 9 - 1 - (area code) xxx-xxxx.

International Dialing

  • Please contact the Computing and Communication Services Department @ extension 3605 for all international dialing needs.

Operator Assistance for TTY/TDD

  • Please call 9 - 1 - (800) 855-1155 TTY/TDD assisted calls.

Voice Mail Access

  • The main number to access the ESU voicemail is extension 6211. The new number for remote access to your voicemail (from an off campus phone) is (570) 422-6211.
  • Accessing Voicemail from Another Phone Extension- To access a different/shared voicemail box, please follow these steps:
    • Dial ext. 6211
    • Press # and *
    • Enter your mailbox number
    • Enter your password
  • Accessing Voicemail from Off Campus- To access a voicemail box from an off campus phone number, please follow these steps:
    • Dial (570) 422-6211
    • Press #
    • Enter your mailbox number
  • Enter your password

For additional phone information (such as calling features, phone manuals, helpful phone tips and voicemail instructions) please visit the ESU Academic Computing web page at www.esu.edu/ac and click on the Communication Services link on the left hand side.

If you experience any problem or need to make any changes to your phone and/or voicemail, please enter a work order in the Telecom Center link at http://workorders/.

If it is an emergency, please enter the work order and e-mail the work order number to Cyndi Hamill (chamill@esu.edu) and Enrique Loedel (eloedel@esu.edu) with an explanation/justification for the urgency.

PLEASE NOTE: The Department Manager will receive a listing of all long distance calls and charges associated with each call.